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Picnico Tips, Tricks and FAQ's
Picnico is a family owned local business that has been operating successfully for 5 Years and Picnico want to make your next event a memorable and special day.
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Perth has some beautiful locations to enjoy the great outdoors and we want to share our knowledge with you by providing some tips & tricks to make your picnic event an amazing experience.
​​​​We have provided some basic information to help our customers and also some answers to FAQ's
Picnico - Tips, Tricks and FAQ's
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Can I picnic anywhere?You choose the location and as long as it is possible, we will setup a beautiful picnic there! We love setting up in new places that we haven't been before. We will even come to your house because we think backyards picnics are awesome. We have many suggestions of great places to picnic if you need, just ask! Please note we are located in Joondalup, WA; therefore any picnics further than 40km from our location will incur a small travelling expense fee depending on required picnic setting.
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Will food be included in my picnic?We can assist you in organising catering and platters, and also give you suggestions according to your preferences and budget. It is also an option for us to arrange this for you so that everything is ready for you on the day/night when you arrive for an additional fee. Of course, you are also welcome to bring your own food and drinks. All our picnic hire packages include plates, cutlery and glassware.
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Is it okay if I am late to my picnic?We ask that you respect our booking times and arrive at the agreed time. We can handover the picnic to a nominated friend or guest if you are running late. We more than likely have other bookings we need to leave for, and if you're late it affects our whole schedule. If you are going to be a few minutes late we ask that you notify us via a phone call. To encourage you not to be late, customers that are more than 30 minutes late without prior notification will automatically lose their picnic and without any refund.
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How does Picnic Hire work?We make picnics simple. First you choose the right package for you (our most popular picnics are our custom picnic packages). Then you let us know your preferred date, time and location for your picnic. On the date of your picnic, we setup everything for you ready for your arrival. You simply arrive at your chosen location and enjoy the picnic for the arranged amount of time. We will return to pack everything away for you and you can enjoy the rest of your day. It is as easy as that!
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I want to secure my booking, how do I do this?A deposit of $100 is required to secure your booking with us. Until the deposit is payed our picnic items are available for anyone to book! This is why we recommend if you have a date in mind and are wanting to picnic soon, please fill out an enquiry so we can send you an invoice to confirm.
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Can I leave my picnic when I want?You are responsible for the picnic hire items until we return to pack them up at the arranged time. If you would like to leave earlier than the arranged time, please provide 30 minutes notice and you can contact us via our phone by calling or texting 0431 952 234. We will try our best to return to you as soon as possible, please note with many bookings on the same day this is not always possible.
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Some of my guests have cancelled, can I reduce the package amount?Yes we certainly can reduce or increase your package price up to 7 day before your picnic (this is when your final balance is due). Within 7 days we begin working behind the scenes to pack your picnic, therefore unfortunately we cannot reduce the price for your guests cancelling.
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How long is my picnic booking?Our picnic packages are for a 3-hour booking time slot, however if you would like the picnic for a longer amount of time please let us know. Please note the time provided on your invoice is our handover time. This is when your picnic will be finished and ready for you to enjoy. If you wish for the picnic to be finished before your guests arrival for you to be able to add final touches/ add food or drinks, please let us know so we can adjust your booking time.
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Can I drink alcohol at my picnic?In Perth the consumption of alcohol in a public place is illegal and you do so at your own risk. Most councils will issue you with a permit to combat this, so best get in touch with the council of the location you choose if you wish to drink whilst you picnic.
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What if rain is forecast on my picnic date?This is always a risk when organising an outdoor picnic. Our preference is to move the event inside to your or one of your guest’s homes. We promise it will still be amazing! We are happy to reschedule to another date for you with no additional costs (subject to availability) as long as we are notified 48 hours prior to the picnic booking. Picnico will cancel or suggest rescheduling of any outdoor bookings deemed not plausible due to bad weather. All bookings that are cancelled by Picnico will result in the Client receiving a full refund of the amount paid. For more information please read our Terms and Conditions.
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Can I choose the picnic colours to suit my style?Of course! We have sooooooo many styles and colour options for you to choose from. Now seriously, we are confident that we have the perfect colours to suit your style. Please take a look at our custom picnic packages. We are also happy for you to make suggestions and we will do our best to deliver your dream.
FAQ
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